Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Allie Raquepaw

Allie Raquepaw

July 29, 2025

5  out of  5
rating by Allie Raquepaw
"I've had an excellent experience with Trey and staff . From the start, their customer service has been responsive, friendly, and knowledgeable. They made the entire process —smooth and stress-free. I especially appreciate how transparent they are about coverage and pricing, with no hidden fees or confusing language. Thanks for all your help!"
We responded:
"Thank you for your feedback! I’m glad we could provide you with helpful, transparent service throughout your auto insurance process. I strive to make choosing the right coverage simple and straightforward for my clients. If you have any questions about your policy or need assistance in the future, feel free to reach out. Your trust means a lot to me!"
Profile photo of Gary Smith

Gary Smith

July 28, 2025

5  out of  5
rating by Gary Smith
"I had a policy review with Trey today that was very informative. Trey is very knowledgeable about his business and truly helped me to customize my policies to my needs. I would highly recommend Trey to help anyone with their insurance needs."
We responded:
"Thank you for taking the time to share your experience! I’m glad the policy review was helpful and that we were able to tailor your coverage to what you need. At Trey Vavra State Farm here in New Braunfels, TX I’m committed to making insurance straightforward and personalized. If you or anyone you know needs help with insurance—whether it’s auto, home, renters, or life—feel free to reach out. I appreciate your recommendation!"
Profile photo of Sheila Meadows

Sheila Meadows

July 22, 2025

5  out of  5
rating by Sheila Meadows
"Aaron Wessel did great on walking me through the coverage and what I will receive"
We responded:
"Thank you so much for the great review, Sheila! I'll be sure to pass on your feedback to Aaron! Our team is looking forward to serving your family with your insurance. "
Profile photo of Luke Baird

Luke Baird

July 21, 2025

5  out of  5
rating by Luke Baird
"Great customer service been with them for years and they never disappoint."
We responded:
"Luke, I appreciate your great review! Our team looks forward to serving you with your insurance needs! "
Profile photo of Nicole McKendree

Nicole McKendree

July 17, 2025

5  out of  5
rating by Nicole McKendree
"I highly recommend Trey Vavra State Farm & his team!! All of the team is helpful and knowledgeable!"
We responded:
"Thank you for the review, Nicole! "
Profile photo of Paul Dubiel

Paul Dubiel

July 2, 2025

5  out of  5
rating by Paul Dubiel
"After my insurance agent moved, Trey and his team connected with me and took the time to review all of my current insurance policies, (life, vehicle, business and renters) plus a few others that were not even State Farm policies. He was very thorough throughout our meeting and helped me understand the ins and outs of all my policies. He took the time to walk me through some great options and updates to my policies that saved me money and offered better coverage than what I was currently receiving. Trey was able to get me enrolled in an auto policy that was hundreds of dollars cheaper than my current policy with another company and I didn’t have to sacrifice on coverage either—in fact I have better coverage! He also helped me lay out a solid retirement plan as well. It is great to have a real person in New Braunfels that I can call anytime I have a question and get a straight and honest answer. Trey and his team at State Farm are absolutely amazing! I know my family, business, and future are secure thanks to Trey!"
We responded:
"Paul, thank you so much for taking the time to share your experience! It was a pleasure meeting with you and reviewing all of your insurance policies together. I’m glad we could find ways to improve your coverage while saving you money—that’s always our goal. Helping you feel confident and secure about your family, business, and future means a lot to me personally. Having a trusted, local resource right here in New Braunfels is something I’m proud to offer, and I’m always just a call away whenever you need honest answers or guidance. Thank you again for putting your trust in me and my team — we’re honored to be part of your insurance journey! – Trey"
Profile photo of Ragsaginthebag Live Gaming

Ragsaginthebag Live Gaming

June 30, 2025

5  out of  5
rating by Ragsaginthebag Live Gaming
"Aaron was my state farm agent and did an excellent job making sure to stay in touch and give me a piece of mind while working through getting me car insurance! Saved me a decent chunk compared to other auto insurances, thank you! Excellent service! 10/10"
We responded:
"Thank you so much for the review! So glad to hear Aaron did a great job helping you with your auto insurance. Our team looks forward to serving you:)"
Profile photo of Makenzie Grill

Makenzie Grill

June 19, 2025

5  out of  5
rating by Makenzie Grill
"I received great support from Trey & team! Cant recommend this team enough!"
We responded:
"So glad to hear Makenzie! Our team is looking forward to serving you with your insurance! "
Profile photo of Michael Coats

Michael Coats

June 17, 2025

5  out of  5
rating by Michael Coats
"Was transferred to this office after my other agent closed his office. So far so great! Danielle has been the biggest help dealing with a claim, she’s always answers the questions I have and she doesn’t leave me hanging. It’s the type of service you expect but usually don’t get. Thanks, Danielle!"
We responded:
"Thank you so much for your kind words, Michael. We're thrilled to hear that your experience with Michelle has been so positive. Providing excellent service is our top priority, and it’s great to know that Michelle has been there to assist you with your claim. We appreciate your trust in us and look forward to continuing to support you! If you need anything else, don’t hesitate to reach out."
Profile photo of Katy Weatherly

Katy Weatherly

June 14, 2025

5  out of  5
rating by Katy Weatherly
"I highly recommend Trey Vavra State Farm and team. The entire group is helpful and knowledgeable, very easy to work with!"
We responded:
"Thank you so much for your kind words and for recommending Trey Vavra State Farm! We pride ourselves on providing exceptional customer service and expert guidance in all areas of insurance, including auto, home, and life insurance. Our knowledgeable team is dedicated to making the insurance process as easy and seamless as possible for our clients. We're thrilled to hear that you found our services helpful and easy to work with. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your trust in us!"
Profile photo of Lareina Solis

Lareina Solis

June 11, 2025

5  out of  5
rating by Lareina Solis
"Aaron was great from start to finish! His communication was always immediate and he answered all my questions. I look forward to starting my journey with State Farm and the Trey Vavra office! ◡̈"
We responded:
"We appreciate your feedback, Lareina! I'm so glad to hear that Aaron was able to help you out with your auto insurance needs. Our team looks forward to serving your family:)"
Profile photo of Satya Devarakonda

Satya Devarakonda

June 9, 2025

5  out of  5
rating by Satya Devarakonda
"Excellent service Aaron! It’s really a swift help. Appreciated"
We responded:
"Thank you for the great feedback, Satya! So glad to hear Aaron was able to help you with your auto insurance. Our team looks forward to serving you!"
Profile photo of Nathan Werts

Nathan Werts

May 23, 2025

5  out of  5
rating by Nathan Werts
"Trey and his team were very helpful with my home, auto, and life insurance needs. Brough my monthly costs down and tailored coverage options that fit me and my family. They make the process feel very easy. I highly recommend him to anyone looking for great insurance support and just an all around good person."
We responded:
"Nathan, thank you for your review. It was great getting to know your family. Our team looks forward to serving you with your auto insurance, home insurance, and life insurance! "
Profile photo of Christina Weber (Red)

Christina Weber (Red)

May 21, 2025

5  out of  5
rating by Christina Weber (Red)
"I have to say, for something that was done spur of the moment for a friend, I couldn't be more happy with the outcome. My agent's name was Aaron, and no matter how many times he had to repeat information for me, he repeatedly answered questions until I understood and was happy with what I was doing. Thank you for the pashients and time you gave me in switching over to yall."
We responded:
"Christina, thank you so much for your kind words! We're thrilled to hear about your positive experience with Aaron. He truly embodies our commitment to providing exceptional service, and we’re glad he could help you navigate the process seamlessly. Your satisfaction is our top priority, and it’s wonderful to know that you felt supported every step of the way. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Welcome to the Trey Vavra State Farm family!"
Profile photo of Michelle Young

Michelle Young

April 29, 2025

5  out of  5
rating by Michelle Young
"Trey was SUCH a pleasure to work with! My family and I are moving from Wyoming to Texas and needed to change our insurances and get rental insurance and Trey was so helpful and nice. He had so many good suggestions on things to do in New Braunfels as new commers and I couldn't appreciate that enough. Very happy that we chose Trey!"
We responded:
"Michelle, thank you so much for your kind words! I'm thrilled to hear that I could provide you with exceptional service during your transition from Wyoming to Texas. At Trey Vavra State Farm, we strive to make the insurance process as smooth as possible, especially for newcomers. Whether it's finding the right rental insurance or adjusting your coverage, I'm here to help every step of the way. I'm also glad I could share some great tips about New Braunfels! If you have any further questions or need assistance with your insurance needs, don't hesitate to reach out. Welcome to Texas, and thank you for choosing us for your insurance needs!"
Profile photo of john cegielski

john cegielski

April 21, 2025

5  out of  5
rating by john cegielski
"Trey was extremely responsive and helpful throughout the process. He provided expert advice and explained everything thoroughly. He was very patient and answered all my questions quickly and timely."
We responded:
"John, thank you so much for your kind words! I’m thrilled to hear that I could provide you with the expert advice and support you needed for your auto and home insurance. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. I look forward to helping you again!"
Profile photo of Blake Alger

Blake Alger

April 16, 2025

5  out of  5
rating by Blake Alger
"Great team. Aaron was knowledgeable and a pleasure to work with. Would reccomend!"
We responded:
"Thank you so much for the kind words, Blake. Our team looks forward to serving you with your auto/home insurance needs! Have a Happy Easter! "
Profile photo of max chamberlain

max chamberlain

April 15, 2025

5  out of  5
rating by max chamberlain
"Trey Vavra and his team are an exceptional group that provide top-notch quality service. Trey personally walked me through all my options and gave me the best option at the best price. Thank you!"
We responded:
"Thank you for the great review max! My team looks forward to serving your family with its Life insurance! "
Profile photo of Joyce Blank

Joyce Blank

March 31, 2025

5  out of  5
rating by Joyce Blank
"Great customer service. Aaron was amazing at helping get my insurance set up..He is very friendly."
We responded:
"Thank you for your 5-star review Joyce! So glad to hear that Aaron took great care of you! We look forward to serving you with your auto insurance! "
Profile photo of Darrell Wood

Darrell Wood

March 19, 2025

5  out of  5
rating by Darrell Wood
"Trey is hands down the most knowledgeable real estate agent I’ve ever met. With over two decades in the industry, I thought I had seen it all—until I worked with Trey. His insights, expertise, and attention to detail opened my eyes to strategies I had never considered. On top of that, his customer service is unmatched. From now on, Trey is my go-to agent!"
We responded:
"Darrell, thank you so much for the fantastic review. I'm so glad I was able to help you and your family with your insurance! My team looks forward to serving you guys. "
Profile photo of Dianne Ater

Dianne Ater

March 19, 2025

5  out of  5
rating by Dianne Ater
"My husband and I met our new State Farm agent today, Trey Vavra. Trey was very professional, friendly, thorough and easy to talk with. He went over our current policies and took the time to both explain some of them and make recommendations as needed. We are very pleased to have Trey as our new State Farm agent."
We responded:
"It was a pleasure meeting with both of you Dianne! Thank you so much for the kind review. We look forward to serving you with your insurance needs. "
Profile photo of Vlad gonchar

Vlad gonchar

March 11, 2025

5  out of  5
rating by Vlad gonchar
"Aaron is a great agent. He helped me to get my insurance within a minute, and I got a good deal. Thank you!"
We responded:
"Vlad, thank you for great review! I'll be sure to pass it along to Aaron. Our team is looking forward to serving you with your insurance! "
Profile photo of Misty Allen

Misty Allen

March 7, 2025

5  out of  5
rating by Misty Allen
"Peyton Hill responded fast with lots of info. Communication was great and easy to work with!! Thank you"
We responded:
"Thank you so much for your feedback. I'm so happy to know Peyton was able to help you with your auto and home insurance needs. Our team looks forward serving your family! "
Profile photo of Kelly Foulger

Kelly Foulger

March 3, 2025

5  out of  5
rating by Kelly Foulger
"Aaron was a great help. Answered all my questions, informed me on much needed information and was a pleasant experience. Thank you!"
We responded:
"Kelly thank you for the kind words. So glad to hear that Aaron was able to help you out. We are looking forward to serving you with your auto insurance!"
Profile photo of Steve Caraway

Steve Caraway

March 3, 2025

5  out of  5
rating by Steve Caraway
"Trey and his team are amazing!!"
We responded:
"Thank you for the review, Steve! We look forward to serving you with your auto insurance, home insurance, and life insurance needs! "